Service Delivery Policy

Mulan Chinese personalized services, including Chinese naming services, are delivered manually by email after purchase.

How Personalized Services Work

• After purchase, Mulan Chinese will contact you by email to collect the required information.
• You may be asked for details such as your Gregorian date of birth, optional birth time, gender, preferred style, preferred meanings, business background, or naming preferences.
• Your personalized result will be prepared and delivered by email as a written document.

Delivery Time

Delivery time depends on the service purchased and starts after all required customer information is received. The estimated delivery time is shown on each service product page.

Important Disclaimer

Chinese naming, five-element references, and cultural interpretation services are provided for cultural reference, personal style interpretation, and entertainment purposes only. They do not guarantee good luck, destiny change, business success, medical results, legal results, financial results, psychological outcomes, or any guaranteed future outcome.

Mulan Chinese does not provide medical, legal, financial, psychological, or fortune-telling advice.